Shipping Policy

Orders placed with RYZE Superfoods are prepared for US delivery. This guide sets out the standard service and the information to use if a shipment needs attention.

US addresses and free standard delivery

We deliver only to addresses in the United States. Standard Shipping is free on every US order, without a minimum order amount. We do not accept destinations outside the US for this service.

Count processing and transit separately

Order processing is estimated at 1–2 business days. After dispatch, allow approximately 4–6 business days for transit. Weekends and US public holidays are excluded. Weather, carrier disruption and other delivery conditions may affect these estimates, so a particular arrival date is not guaranteed.

Use the dispatch email to follow progress

Shipment tracking details are emailed to the address recorded on the order after dispatch. Keep that message for carrier updates. If it has not arrived or the tracking record is unclear, contact us with the order number so we can help locate the information.

Address corrections and delivery concerns

Review the full delivery address before paying and alert us immediately if it is wrong. An address change is not guaranteed after dispatch. For delayed, lost, damaged or misdelivered parcels, send the order reference, tracking details and useful photographs. We investigate with the relevant parties and explain the next steps.

If dispatch cannot meet the estimate

If we cannot ship within the stated period, we will communicate revised timing and the choices required by law. Where applicable, you can agree to the delay or cancel unshipped goods for a prompt refund. A revised estimate does not remove those rights.

Business responsible for this page

Store: RYZE Superfoods
Customer correspondence: Support@primequalitymushroomcoffee.shop
Telephone: 401-572-2068
Business contact address: 5 Ayrault St, Newport, Rhode Island, 02840, United States